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Legal

Terms and Condtions

1. License Grant and Use Restrictions

The "product" is a license to access the web-based software, not a download.

  • The Grant: A non-exclusive, non-transferable right to access the platform for internal business purposes.

  • Restrictions: Reverse engineering the AI-tracking algorithms. Users are barred from using our tools to build a competing "AI visibility" or similar database.

2. Data Rights (Input vs. Output)

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  • Customer Data: The user owns the brand data and keywords they input.

  • Aggregated Data: The platform (Bearspray.ai) reserves the right to use "anonymized and aggregated" data (e.g., general trends in how ChatGPT ranks brands) to improve its own machine learning models.

  • Accuracy Disclaimer: Because the platform tracks third-party AI (which are "black boxes"), Bearspray AI is not responsible if ChatGPT or Gemini changes their algorithms or provides "hallucinated" data.

3. Service Level Agreements (SLA) & Uptime

For a business-critical tool used by marketing teams:

  • Uptime Commitment: Typically 99.5% or 99.9% uptime.

  • Third-Party Dependency: We are not responsible if ChatGPT or Perplexity goes down. 

4. Intellectual Property

  • Ownership: Bearspray.ai retains all rights to its proprietary FAIDI tracking methodologies, and interface.

  • Feedback: If a user suggests a feature, the company can implement it without paying the user.

  • Bearspray AI trademarks can be obtained through United States Patent and Trademark Office.

5. Limitation of Liability

  • No Guarantee of Results: Using Bearspray AI does not guarantee a brand will appear in results.

  • Cap on Damages: Liability is usually capped at the amount the customer paid in the previous 6 or 12 months.

6. Subscription & Cancellation

  • Auto-Renewal: The subscription renews automatically unless canceled 30 days prior.

  • Audit Rights: In Enterprise versions, the company may reserve the right to audit how many "seats" or "users" are actually using the account to prevent password sharing.

7. AI-Specific Compliance

As of 2024/2025, many SaaS terms now include:

  • Compliance with AI Regulations: Mentioning adherence to the EU AI Act or local data privacy laws (CCPA/GDPR) regarding how brand data is processed.

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